TallNow - Support & Help
Need Help? We're here to help you maximize your height
potential. Find answers to common questions about TallNow below or
contact our support team.
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Email Support
Get personalized help from our team
mallik.puranjan@gmail.com
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Restore Purchases
Lost your premium status? Use "Restore Purchases" in the app's
settings menu.
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Camera & AR Issues
Having trouble with measurements? Check our setup guide below.
Frequently Asked Questions
How does AI Height Prediction work?
Our advanced algorithm analyzes your age, current height, parental
heights, and growth patterns to predict your genetic height potential.
The prediction considers growth plate status, family genetics, and
statistical models based on thousands of growth studies. While
predictions are estimates, they provide scientifically-informed guidance
on your potential.
How do I measure my height with AR?
Follow these steps for accurate AR height measurement:
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Position: Stand against a plain wall in good lighting
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Distance: Place your phone 2-3 meters away on a
stable surface
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Frame: Ensure your full body from head to toe is
visible in the camera
- Stand Still: Stay still for 3-5 seconds
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Calibrate: The app will automatically detect your
height using AR
Why isn't the AI Vision Tracking working properly?
AI Vision Tracking requires clear visibility of your body. Ensure these
conditions:
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Full Body Visible: Your entire body should be in
frame during exercises
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Good Lighting: Exercise in well-lit areas without
shadows
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Contrast: Wear contrasting clothing against your
background
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Stability: Place your phone on a stable surface or
tripod
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Space: Ensure adequate room to perform exercises
safely
Can I really increase my height as an adult?
Height increase potential depends on your age and growth plate status:
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Before Growth Plates Close (Teens): Yes, significant
natural growth is possible through proper nutrition, exercise, and
sleep
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After Growth Plates Close (Adults): Direct bone
growth is not possible, but you can gain 2-5cm in visible height
through posture correction, spinal decompression, and stretching
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Everyone: Improved posture and reduced spinal
compression can make you appear taller
How often should I use the guided exercises?
For best results, we recommend following your AI Coach's personalized
schedule, typically:
- Daily stretching: 10-15 minutes each morning
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Growth exercises: 3-5 times per week, 20-30 minutes
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Posture training: Daily reminders and corrections
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Rest days: 1-2 days per week for recovery and growth
Do I need an internet connection?
You need internet to download the app, access AI height predictions, and
sync your data. However, many features work offline:
- AR height measurements
- AI vision tracking for exercises
- Guided exercise routines
- Progress tracking
What's included in TallNow Premium?
Premium subscription unlocks:
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Detailed AI Height Predictions with genetic analysis and growth
forecasts
- Unlimited AR height measurements and tracking
- AI Vision Tracking for real-time form analysis
- Full library of scientifically-backed exercises and stretches
- AI Personal Coach with daily guidance and motivation
- Advanced progress analytics and growth charts
- Nutrition and sleep optimization recommendations
- Ad-free experience
Technical Support
The camera or AR is lagging
- Close other apps running in the background
- Clean your camera lens
- Ensure good lighting to reduce processing load
- Restart the app
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Check that your device meets minimum requirements (iOS 14+ / Android
8+)
Height predictions seem inaccurate
To improve prediction accuracy:
- Verify your age and current height are entered correctly
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Ensure parental heights are accurate (genetic data is crucial for
predictions)
- Take multiple AR measurements for consistency
- Update your profile if you've had recent growth
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Remember: predictions are estimates based on genetic algorithms and
statistics
How do I delete my measurement history?
Go to the "Progress" or "History" tab, find the specific measurement,
swipe left, and tap Delete. You can also clear all history from Settings
> Privacy > Clear All Data.
Contact Our Support Team
TallNow Support Center
Reach Your Full Potential.
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