TallNow - Support & Help

Our advanced algorithm analyzes your age, current height, parental heights, and growth patterns to predict your genetic height potential. The prediction considers growth plate status, family genetics, and statistical models based on thousands of growth studies. While predictions are estimates, they provide scientifically-informed guidance on your potential.

Follow these steps for accurate AR height measurement:

• Position: Stand against a plain wall in good lighting
• Distance: Place your phone 2-3 meters away on a stable surface
• Frame: Ensure your full body from head to toe is visible in the camera
• Stand Still: Stay still for 3-5 seconds
• Calibrate: The app will automatically detect your height using AR

AI Vision Tracking requires clear visibility of your body. Ensure these conditions:

• Full Body Visible: Your entire body should be in frame during exercises
• Good Lighting: Exercise in well-lit areas without shadows
• Contrast: Wear contrasting clothing against your background
• Stability: Place your phone on a stable surface or tripod
• Space: Ensure adequate room to perform exercises safely

Height increase potential depends on your age and growth plate status:

• Before Growth Plates Close (Teens): Yes, significant natural growth is possible through proper nutrition, exercise, and sleep
• After Growth Plates Close (Adults): Direct bone growth is not possible, but you can gain 2-5cm in visible height through posture correction, spinal decompression, and stretching
• Everyone: Improved posture and reduced spinal compression can make you appear taller

For best results, we recommend following your AI Coach's personalized schedule, typically:

• Daily stretching: 10-15 minutes each morning
• Growth exercises: 3-5 times per week, 20-30 minutes
• Posture training: Daily reminders and corrections
• Rest days: 1-2 days per week for recovery and growth

You need internet to download the app, access AI height predictions, and sync your data. However, many features work offline:

• AR height measurements
• AI vision tracking for exercises
• Guided exercise routines
• Progress tracking

Premium subscription unlocks:

• Detailed AI Height Predictions with genetic analysis and growth forecasts
• Unlimited AR height measurements and tracking
• AI Vision Tracking for real-time form analysis
• Full library of scientifically-backed exercises and stretches
• AI Personal Coach with daily guidance and motivation
• Advanced progress analytics and growth charts
• Nutrition and sleep optimization recommendations
• Ad-free experience

• Close other apps running in the background
• Clean your camera lens
• Ensure good lighting to reduce processing load
• Restart the app
• Check that your device meets minimum requirements (iOS 14+ / Android 8+)

To improve prediction accuracy:

• Verify your age and current height are entered correctly
• Ensure parental heights are accurate (genetic data is crucial for predictions)
• Take multiple AR measurements for consistency
• Update your profile if you've had recent growth
• Remember: predictions are estimates based on genetic algorithms and statistics

Go to the "Progress" or "History" tab, find the specific measurement, swipe left, and tap Delete. You can also clear all history from Settings > Privacy > Clear All Data.